Having worked in retail since the tender age of 16, and this having been the first New Year where I haven’t, it seems only right to see off my past career with this post. So here it goes – a small selection of realisations, types of customers, redundant questions and general horrors that I am sure every retail worker will have encountered, whatever it is you sell.
- The realisation that the customer is NOT always right.
In fact, they rarely are. If ever.
You can argue with me all you want. You still won’t be right, and the more you argue with me, the less inclined I will be to fix your problem.